Where to get day-to-day support
Product help here. School ops in your Staff Help.
This /help site is for Pavilion as a product: billing, partners, how buying works. Day-to-day PTO ops (membership, events, register, store how-tos) live in your school Staff Help after you launch. Staff Help opens from inside Staff, so your board finds it where the work happens. New officers can read it after a handoff instead of waiting on last year's chair. For billing questions, use /account or email hello@onpavilion.com. Before you launch, email the same address with any product question.
Related help
- Billing and invoices
Sign in at /account for invoices. School work stays in Staff.
- Getting started after purchase
We brand the site with you, then you go live.
- Partners directory
Curated tools that fit a PTO year.
Still stuck? Email hello@onpavilion.com and a person on our team will answer.