Public site, family login, and Staff
Parents use public + family login. Your board lives in Staff.
Public site: membership, events, programs, and fundraising on your school brand. Family login: household, students, membership, and store card when you use one. That is for parents at your school. It is not a Pavilion customer member portal. Staff portal: where your board buys and runs Pavilion. Setup, tools (Square, Google, Canva), roles, and day-to-day ops live here. Our team can support your org from our side when you need help. Your board does not need a separate Pavilion member portal for billing or setup.
Related help
- What Pavilion is
The PTO operating system. Parents see your school. Your board works in Staff.
- Getting started after purchase
We brand the site with you, then you go live.
- Where to get day-to-day support
Product help here. School ops in your Staff Help.
Still stuck? Email hello@onpavilion.com and a person on our team will answer.